Virtual Relationship Manager Sales Bank (1 10 Yrs) Mumbai/navi Mumbai (bfsi Sales/marketing)
Job Description
- Responsible for deepening customer relationships to increase customer relationship value- Responsible for driving quality engagements over call with customers by following industry best practices- Responsible for increasing mobile banking adoption and drive initial login on Optimus app- CASA value build up and new client acquisition and increase in \'Product Holding Per Customer\' within mapped portfolio- Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer- Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement- Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.- Ensure monthly operating plan is met to improve scorecard and decile rankings.- Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.- Ensure strict adherence to the bank policies and compliance- Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3069513
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear