Job Description

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Position Title, Responsibility Level:

VP

Function: EXL Digital Reports to: Vice

President-2

Permanent/ Temporary:

Permanent

Span of Control: NA Location: Noida, India

EXL Digital

EXLerator.AI is EXL's proprietary digital stack that leverages the core power of domain expertise as

the fulcrum and infuse it with levers that include Artificial Intelligence, Smart Analytics, Automation,

and Next Gen Solutions to drive digital journey by reimagining customer journeys and enabling an

agile and intelligent operations to improve revenue growth and profitability of our clients.

Essential Functions

1. Responsible for Diagnostic to Solution Proposal creation for Digital projects

2. Generate ideas for building 'game-changing' capabilities by scanning the

market/competition and internal operations

3. Build relationships with key business leaders and sponsors other stakeholders to drive uptake

of innovation projects, define project vision, scope, requirements, and deliverables

4. Successfully collaborate with core and extended teams across the enterprise for deployment

of Digital Solutions by internal and client showcasing and articulating the business case and

value proposition

5. Create best in class products by integrating firm's product footprint and investments -

automation, process simulation, re-engineering, domain expertise, analytics etc

6. Responsible for maintaining the Governance and reporting on projects to Business units,

Leadership, clients

7. Maintain awareness of new and emerging operating practices, technologies such as robotic

automation, machine learning, mobility, artificial intelligence and dynamic analytics and the

potential application on operations

8. Managing client visits for prospects, existing clients with respect to transformation

presentations

9. Providing transformation solutions and roadmaps for new deals / pursuits

10. Contribution of creation of showcase content, though leadership white papers, collaterals

11. Updates job knowledge by studying state-of-the-art tools, technologies, reading professional

publications; maintaining personal networks; participating in professional organizations

Primary External Interactions

Existing and Prospect clients

Organizational Relationships

Supervises :NA

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Skills

Technical Skills Expertise in Appian (BPM) .Appian Level 3 certified with experience in creating solution architecture .Minimum 3-5 years of experience in setting up Appian Delivery teams and best practices .Experience in Appian Delivery Governance Model, Appian Development, UX, Technical Health Checks and Application Performance & Security Reviews .Experience in integrating XML/Web API Interfaces Good To Have .Experience working in Agile Methodology .Database knowledge and experience preferred .Insurance domain knowledge preferred .Excellent communication skills

Soft skills (Desired)

• Good Interpersonal skills

• Good written and oral Communication

• Strong Presentation skills

• Multi-tasking and prioritizing ability

• Project management skills to drive improvement projects / initiatives

Soft Skills (Minimum)

• Strategic focus and strong business acumen

• Demonstrates a global mindset

• Demonstrates an intellectually agile and analytical approach and thought process

• Is a brand ambassador

• Conformance to policies / compliances with auditing skills and eye for details

• Ability to coach and give feedback on an ongoing basis.

• Problem solving skills

• Ability to resolve conflicts constructively and lead in a continually challenging environment

Education Requirements

Experience with Lean Six Sigma, Agile, PMP, MBA, AI certification is highly preferred

Work Experience and Additional Requirements

• 15+ years of overall experience including 12+ years of project management experience with demonstrated success and financial results

• Proven ability to drive a solution from start to finish (project management certifications are a plus)

• Experience in Insurance domain will be given strong preference

• Experience of packaging and showcasing capabilities and solutions

• Willing to work in 24X7 environment

• Ability to travel as required domestically and / or internationally