Vice President 1
Year Noida, Uttar Pradesh, India
Job Description
Vice President 1EXL/VP/552589
- Fao
- Noida-Sez Bpo Solutions_incubation Site
Required Experience
15 - 20 Years
Posted On
26 Aug 2022
Basic Section
Number Of Positions
1
Band
E1
Band Name
Vice President 1
Cost Code
5817201
Campus/Non Campus
NON CAMPUS
Employment Type
-
Requisition Type
New
Complexity Level
Not Applicable
TAT
112
Created By
Achyut Upadhyay
Organisational
Group
Operations Management
Sub Group
Emerging Business Unit
Organization
FAO
LOB
Service Delivery
SBU
Operations
Country
India
City
Noida
Center
Noida-SEZ BPO Solutions_Incubation Site
Skills
Skill
LEADERSHIP
Minimum Qualification
CA (CHARTERED ACCOUNTANT)
Certification No data available
- Ensure consistent service delivery with a consultative and solutions-based approach
- Ability to pre-empt potential issues and take proactive measures to address them
- Should have the ability to preempt and escalate any issues pertaining to clients in a non-confrontational manner
- Project manage big or small projects initiated either by client or by EXL to the satisfaction of all stakeholders
- Strive for high levels of customer satisfaction. Take ownership to meet and exceed client defined SLAs and KPIs.
- Develop sound value based solutions and apply technical knowledge and strategic thinking in client delivery
- Develop and manage strong independent relationships with clients at senior positions
- Champion continuous process and systems improvement
- Deploy new levers of change like Robotics Process Automation and Analytics
- Smart data management, including data visualization
- Lead and coach the team to recruit and retain high caliber staff
- Provide coaching, guidance and support, set professional development plans to assist employees to reach their full potential through the Performance Management process
- Maintain effective level of controls over Accounting and Reporting operations
- Ensure optimal deployment of resources to achieve business goals
Workflow
Workflow Type
L&S-DA-Consulting
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2877344
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNoida, Uttar Pradesh, India
-
EducationNot mentioned
-
ExperienceYear