Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you\xe2\x80\x99ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team In today\xe2\x80\x99s highly competitive market, firms not only have to ensure smooth processing, but also respond to more stringent reporting requirements and increasing demands for information \xe2\x80\x93 both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. We are Trading and Processing - CX (Customer Experience) Team providing CX Services to our Client Globally, so we have different teams working on different products. What you will be doing This position is for Trading and Processing group: You will be responsible for Unix Product support, providing level1 and level2 support for Trading and Processing products, 24x7 support readiness, Open to work in shifts (including night) and on call support to cover client requirements. What you bring: Knowledge / Experience

• Min 2+ years of experience on Application/Product support.
• Strong understanding of Capital Market domain like security lending and borrowing. Good knowledge of Financial Products like SWIFT, Bonds, Derivatives, Equities etc.
• Strong knowledge of Trade lifecycle, Security lending and borrowing life cycle.
• Good experience on level1 and level2 support (functional) on products related to Capital Market. Experience with level1 support and interaction with clients to resolve issues.
• Strong Unix /Linux skills. Should have good hands on experience in using commands, understanding scripts and configs. Good knowledge and understanding of scripting languages like Shell, Perl, Python (should be able to read and troubleshoot). Troubleshooting any issues with product deployed on Unix. Strong understanding of job scheduling using crontab, automated job scheduling tools like UAC (universal automation center), UC4.
• Good SQL skills.
• Good experience with testing release related changes in UAT, writing test cases and finding release differences.
• Establish strong relationship with onshore counterparts.
• Basic knowledge of tools like Team Support, Jira, Service Now.
• Raise any issues related to process and get it resolved.
• Good to have Unibasic, Unidata database knowledge
• Open to work in shift to provide 24x7 shift support and on call support (including night shift and on call support)

Skills

• Strong analytical skill.
• Good communication skill.
• Practical experience in level2 support on Capital market products.
• Strong troubleshooting skills.
• Unix command, Shell Scripting, Perl scripting, Unibasic, Unidata database, UAC knowledge
• Quick and Self Learner

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities \xe2\x80\x93 FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• With a 50-year history rooted in the financial services industry, FIS\xe2\x84\xa2 is the world\'s largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor\xe2\x80\x99s 500\xc2\xae Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass