Job Description

Job Summary . Unit Manager - Payments - Ops & Service/Senior Unit Manager - Payments - Ops & Service Job Purpose PPI Interoperability is a new medium of payment channel opened for the merchant holding Wallet / PPI (Prepaid Payment Instrument). This payment channel works on the same ecosystem as of UPI and hence reconciliation of these transactions on daily basis is necessary in order to settled funds as an Acquirer / Issuer and with merchant as well. Job Duties & Key Responsibilities . Duties and Responsibilities - 1. Process management . Manage reconciliation of QR/EDC/PG transactions . Merchant Payable & Receivable recon . Open Items recon and publish on regular basis . Regularly working with Onboarding team for fixing any Bank A/C related isues . Work with Tech/COE/Product team to address all system issues. . Support Service Team in resolving merchant\'s settlement related queries . Daily publishing of transactions & Settlement MIS . Stakeholder management Internal/External . Accountability of becoming a SPOC for various Products/Processes . Immediately highlight seniors / stakeholders for any issues . Focus on enhancement and automation . Accurate in performing recon activites . Great communication skills both written & verbal . Month End Activities - Closely working with Finance & Business for provisioning merchant Payable & Receivables . Major Challenges - . New product EDC going live in QR1 & QR 10X scaleup in FY 23-24 . Key Decisions / Dimensions - Following decisions are taken by the role: . Quick in raising all issues with respective seniors and stakeholders . Ensuring daily MIS is published before EOD . Work with IT and Product Teams to ensure all challenges are raised and resolved . Simplify or enchance recon activities to improve settlement and merchant implication TAT Required Qualifications and Experience . a) Qualifications . MBA / Graduate . Detailed Process knowledge . Reconciliation knowledge b) Work Experience . Minimum 4-5 years of experience in financial domain viz. Reconciliation . Strong time management skills . Accuracy in numbers . Understanding of basic accounting . Familiar with banking applications like CBS, Switch, Service Request Management, etc.

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