Job Description

votre r\xc3\xb4le

To design, consult, deliver and troubleshoot, Customer changes, migrations and implementations on Customer Telephony Network to achieve Outstanding Customer Experience.
Lead the team technically with all collaboration projects.
Represent the team in Presales and engineering meetings and work on newer solutions.

votre profil

Cisco Voice Gateways (ISR Routers and Analog gateways) gatekeepers and Unified Border Elements (CUBE)
Integration : intercluster trunks, CUCM integration with CUEAC, UCCX, IM&P, CUC, third party TAPI clients
Trunks, E1/ T1(CAS,CCS), FXS /FXO, MGCP, H.323, SIP and SCCP etc.
CUC 10.x and above, IMP 10 and above.
UCCX and CUE scripting call flow
IVR based call flow on CUC
Expressway, MRA, Jabber
SIP trunking with ITSP
Advanced SIP setup(SIP profile, security profiles, header manipulation)
Understanding of inter VLAN communication, QoS, packet traversal over data network
Concepts of dialling plan and numbering plan, class of restriction, telecom regulatory
Good interpersonal and communication skills
Good time management, and organizational skills
Customer Oriented Attitude
Ability to work under pressure and multitasking.
Team Spirit
Proactive and self motivated
Problem Solving Skill
Commanding level experience of Designing & handling Cisco IP telephony Network Infrastructure and products.
Hands on experience of design, deployment & troubleshooting of the Cisco Unified Communication Products
CUCM 10.x, CME 10.x and above SME

Direct Routing, Microsoft Teams
Skype for Business ; Enterprise Voice
Audio-codes SBC setup
Sonus SBC Setup
AnyWhere 365 contact center setup
Advance troubleshooting of all telephony components
Handle as needed with Problem Management which may include analyzing data for root cause analysis
Understand customer requirement and incorporate LLD in orange environment

le plus de l\'offre

B.E in electronics and telecommunication or any other engineering degree.
Cisco/Microsoft/SBC certification required.
Expert level certification required.

entit\xc3\xa9

Global Delivery & Operations

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

contrat

CDI

Orange