24296 TSA LEAD (Open)
Position Type: Full time
Location(s): IN.Bangalore.Office2
Position Details:
CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.
As a flexible first organization, you can find our remote and on-site locations .
To be responsible for managing a team delivering SLAs and milestone based deliverables on target for either operations, development (where applicable) and/or support of the CSG software assets and product solutions. Provides 2nd and 3rd level managerial and technical (when required) support of CSG products to customers as a point of escalation. Accountable and Responsible for customer escalations, reporting and satisfaction when referring to S&M and customer satisfaction. May implement additional customer services to generate additional revenue.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.