Responsible for driving transition programs across all business verticals and portfolios
Ensure programs under his / her portfolio deliver successful transition executions/bids
Working with Transformation team to drive DGEM alignment that includes incorporating CG best practice according to specific client needs and come up with client DGEM
Driving Impact Assessment phase at country/ region/ market level to develop and drive action plans to identify and close gaps between approved client DGEM and as-is local country / BU processes\
Required Experience:
BPO experience of 17+ years. Currently in a leadership role, driving continuous improvement and transformation
Prior experience in transitions with an understanding of process transformation and standardization, along with managing projects of at least 200+ FTEs
Strong Program Management skills
Ref: 1118294
Posted on: Sep 26, 2022
Experience level: Experienced
Contract Type: Permanent
Location:
Bangalore, TN, IN
Department: Consulting & Business Transformation
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