Job Description

This position is responsible for retaining existing client relationships in order to achieve client and revenue retention targets within an assigned territory or team remotely (e.g. by phone or online).

Responsibilities:

• Responsible for managing relationships with the company\xe2\x80\x99s existing low volume trading accounts.
• Ensure the company improves trading volume from existing customers.
• See opportunities for growing volume and revenue from the existing customer base and ensure customer happiness.
• Achieve defined targets of volume and client retention across the portfolio of accounts.
• Onboard new clients to the platform.

The role holder should be experienced in one or more of the following:

• Relationship Management, Sales or Operations with a background in financial markets
• The candidate must be a highly professional, self-motivated and prioritized individual with a track record of exceeding targets.
• Key areas of competence are Relationship Management and Client Services.
• Excellent communication, presentation, and interpersonal capabilities as well as analytical and problem-solving skills.

Knowledge & Skill :

• Mid-level professional with knowledge in a technical subject area or specialization
• Position for a developing professional building experience in their specialist function
• Good understanding of roles of relevant functional groups in own area
• Suggests process improvement following investigative, analytic or diagnostic services.

Scope of Impact :

• May lead and be accountable for straight-forward projects and associated teams
• Provides input to the objectives and goals of the department
• Responsible for handling own time and responsibilities
• Participates in sophisticated projects that affect a Business Unit or regional area
• May train or mentor colleagues

Strategic Planning & Decision Making :

• Sets priorities to meet deadlines; develops plans to meet short-term objectives
• Applies a wide range of policies or standards in straightforward situations
• Identifies and resolves standard technical and operational problems
• Decisions involve interpretation of data, planning own work, or refining the methods and techniques to be used

We care about benefits too.
We support our colleagues\xe2\x80\x99 wellbeing with inclusive benefits. So that\'s support for physical, financial, mental and environmental health, paid time off to volunteer, consumer discounts & savings and so much more. All of which are tailored to your needs and may vary by location. For more details talk to your recruiter.
Our fast paced and supportive environment is only possible due to determined, autonomous problem solvers who love our high performance culture. And as a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. So we seek hardworking, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Refinitiv makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us to request an accommodation. A full list of our office locations and contact information can be found at: Refinitiv Office Locations.
Be the breakthrough, activate your future and shape ours.

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose \xe2\x80\x93 driving financial stability, empowering economies and enabling customers to create sustainable growth \xe2\x80\x93 in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\xe2\x80\x99s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

Please take a moment to read this
privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\xe2\x80\x99s used for, and how it\xe2\x80\x99s obtained,
your rights and how to contact us as a data subject .
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.