Training Manager Sf

Year Coimbatore, Tamil Nadu, India

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Planning, scheduling and executing Process Specific Training, service & skill based Training for an Existing and New Hire (Sales Finance executives and branch staff).
Coordinate and execute Induction programs for Newly Joined staffs across all the branches
Evaluate the Process & Product knowledge test through online module. Take initiative like e-Learning.
Provide tool to improve efficiency of individuals
Scrutiny of new recruit profile and conduct evaluation tests for them before selection
Collect & Publish industry fraud cases and make branch staff aware about possible lapses which lead to serious loss
Circulate knowledge series and conduct surprise online/SMS/telephonic test
Prepare sales tool for Sales team. Conduct sessions to improve productivity of sales officers
Provide system training to new and existing staff
Suggest process and product improvement ideas
To initiate employee engagement programs.
Highlight star performers
Ensure closure of audit remarks
Monitoring staff behavior and awareness on products and policies
Process understanding ,KYC Knowledge ,Understanding of the documentation required
Product and Competitor Knowledge

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