Training Manager
Job Description
: Key functions will be: Conducting product and process training at all levels- telecallers /team leader/ Managers. Conducting quality and training sessions whenever required. Managing a team of Quality officers. Ensuring that the feedback and report on quality are shared with Team Leaders on a regular basis to understand the gap. Conducting quality and training sessions whenever required. Ensuring that the Training module get update on timely basis. Maintaining various reports like Quality scores for CSR\'s and process, Parameter defect report. Weekly and monthly scores. Conducting motivational training for the Team to enhance performance. Roles and Responsibilities: Key functions will be: Conducting product and process training at all levels- telecallers /team leader/ Managers. Conducting quality and training sessions whenever required. Managing a team of Quality officers. Ensuring that the feedback and report on quality are shared with Team Leaders on a regular basis to understand the gap. Conducting quality and training sessions whenever required. Ensuring that the Training module get update on timely basis. Maintaining various reports like Quality scores for CSR\'s and process, Parameter defect report. Weekly and monthly scores. Conducting motivational training for the Team to enhance performance.
foundit
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
-
-
Training Manager | Life Insurance Jaipur
Gondal (Gujarat), Jaipur (Rajasthan), Jaisalmer (Rajasthan)
Job Detail
-
Job IdJD3068336
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Rs.400000 - 500000 per year
-
Employment StatusPermanent
-
Job LocationAhmedabad, Gujarat, India
-
EducationNot mentioned
-
ExperienceYear