Job Description

/ Training Lead Work Experience 3 to 7 years Responsibilities Graduate or higher Proven work experience as a Lead Trainer Oversees training programmes that include web-based seminars, printed manuals, group sessions, training videos, and more Determines training needs and requirements for an organisation or group by meeting with managers, talking with employees. Modifies or creates course materials and training manuals to meet specific training needs Monitors training programmes and manuals to ensure that they are effective and up-to-date and makes updates as necessary Deploy a wide variety of training methods Strong writing and record keeping ability for reports and training manuals Works with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments Manages costs for all programmes, productions, and publications in order to report to organisation executives regarding a return on investment Maintains understanding of new educational and training techniques and methods Manage training budget Evaluate organizational performance to ensure that training is meeting business needs and improving performance Should be able to work closely with the operations team to upgrade the training materials from time to time Should have excellent Communication & Interpersonal Skills with Proven Abilities in Customer Relationship Management Must have Characteristics: Excellent communication skills \' Fluent Oral & Written English Should have team handling capability Through personality \' pays attention to details Takes initiatives and motivated and should have team handling capability Should have excellent presentation and organizing skills. Highly computer literate with proficiency in MS Office and related business and communication tools Should have an analytical bent involving data crunching and analysis Should be adept in decision making Should be flexible and creative Should be able to mentor, coach Job Location Kolkata Statutory Benefits: PF, ESIC(If applicable)

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