We are looking for an energetic and dynamic Onboarding support professional to join our global team. The candidate\xe2\x80\x99s primary role will be responsible for certification and onboarding of FIX clients and brokers on our industry leading multi-asset class, multi-broker execution managements system (REDI EMS).

To be the ideal candidate you are comfortable with FIX protocol and passionate about solving complex problems. You have strong analytical and logical thinking capabilities, are well organized, detail oriented and have good time management skills. The right personality will match our ambitious, open, and focused culture, while putting the needs of our clients first and aiming to achieve the goals set by our management team.

Role Responsibilities:

• Work with internal and external teams to understand bespoke business workflows and translate them into a software solution.
• Regularly communicate with the tech teams of clients/brokers and their technology vendors
• Participate in various strategic projects ranging from the rollout of new functionalities on the platform to system improvements, regulatory changes, etc.
• Build knowledge of the financial marketplace and keep up with current industry trends.
• Contribute to knowledge management efforts.
• Complete required trainings - regulatory and otherwise
• Be willing to work in rotational shifts including US hours.

Qualifications
Experience

• 2+ years\xe2\x80\x99 experience in a similar role
• Previous experience working with virtual teams to successfully deliver projects.
• Previous experience in a professional and client focused environment where detailed process/procedures, workflow are followed.
• Knowledge of Equities, Futures, and options asset classes
• Exposure to OMS/EMS products and Electronic Trading domain
• Familiarity with FIX Protocol, programming languages (C, C++, Java)
• Familiarity with Unix / SQL/Database/Perl/Python
• Familiarity with networking protocols, VPN, Extranet connectivity, understanding of TCP/IP concepts.

Skills & Behaviors

• Problem solving: defines a problem generates solutions and evaluates and identifies the best solution to overcome the problem.
• Initiative: Identifies what needs to be done and takes appropriate action without waiting to be asked.
• Collaboration: Works effectively with others and adapts ways of working to achieve a common goal.
• Multi-tasking and prioritization: Adapts to rapidly changing events and environments while accurately judging priorities and keeping track of details.
• Attention to detail: Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
• Work ethic: Works hard and is disciplined in completing tasks can be depended on to complete tasks of high quality within a deadline.

Reasons to work at LSEG

• Wellbeing: wellness allowance and employee assistance program
• Hybrid work model: 3 days from home, 2 days from the office
• Recognition: a culture of appreciation & recognition through a global Reward and Recognition platform
• Development: e-learning platform, tuition reimbursement, and certification sponsorship opportunities
• Charity: 2 paid days off to volunteer, company matching for qualified fundraisers and charity donations

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\xe2\x80\x99s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs.

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