Job Description

TPM Senior Product Owner



Key Accountabilities

• Strong Relationships with Business:

• Establish trusted relationships between IT and Global TPM stakeholders and act as an influential player with RGM Global Leadership.
• Understand business priorities (product and services), business operations, culture and policies. Translate the strategic direction and business objectives established by customers into holistic digital, technology, change management and organization strategies.
• Strategy and Road Map for TPM Global Template:

• Work towards definition of global TPM template in terms of process and functionalities applicable for all the regions in KC.
• Articulation and documentation of TPM Global Template framework and detailed L0, L1 and L2 process maps.
• Play a key role in standardization of functionalities to support the global template by leveraging TPM capabilities.
• Functional and process ownership for Roll out of the global template and standardized functionalities across the regions and markets within them. Closely work with global process owners for defining strategy and roadmap for rolling out the global template.
• In Sync with Organizaitonal Transformations:

• Play a key role in identifying impact of S4 implementation on TPM processes and functionalities in relevant markets and regions
• Functional ownership of design and build of identified changes due to S4 impact. Work closely with business leads of impacted markets to ensure they understand the need for change and are well aware of any planned disruptions.
• Requirements Management:

• Gather, Analyse and document functional and non-functional requirements using industry standard templates and processes.
• Plan and conduct business process definition workshops along with product manager, business partners and relevant business teams.
• Prepare process flow diagrams to document business processes and articulate accompanying commentary which goes into business requirement documents.
• Work with other teams to prepare Integration specifications for manual or automated interfaces and achieve consensus with respective teams.
• Capture nonfunctional requirements by collaborating with solution engineers, architects, and other technical team members.
• Build and Deploy:

• Help in maintaining enhancement request and their lifecycle via the defined change management process.
• Prepare impact analysis documents for enhancements and assist technical team in coming up with technical impact assessment.
• Update requirements documentation for enhancements and author new documents if required.
• Maintain traceability matrix for requirements by coordinating with technical and testing teams and ensure its always updated
• Process and Functional SME:

• Prepare functional test scenarios and system test cases corresponding to the business process and which form the basis for detailed test cases.
• Work closely with the technical team during design and build to provide functional inputs and clarifications. Update functional documentation as and when required during the life cycle.
• Carry out functional testing for the solution based on designed test scenarios and cases and coordinate with development team to get bugs fixed. Document identified enhancements with proper classification for subsequent solution versions.
• Review requirements documented by other Product Owners and ensure required quality is maintained in terms of coverage, completeness, and articulation of requirements.
• Mentoring and Talent Development:

• Mentor and groom junior functional resources in TPM and as functional consultants in general.
• Prescriptive problem solving with the business by providing options and recommendations to help make the right business decisions
• Translates non-functional and functional requirements into end-to-end trade promotion management solution which integrates effectively with other areas like SAP ECC - SD / Pricing / FICO, Demand Planning, Infrastructure, Platform, Security & audit / Controls
• Digital Mindset:

• Drive a rigorous approach leveraging NexGen Digital Enablers including Artificial Intelligence, Machine Learning, Agile, APIs, RPA, etc. to solve problems in the context of growing Kimberly Clark brands, increasing sales, and enabling operational excellence. Performs leading-edge work and develops new approaches/solutions to answer business questions.
• Collaborate with product vendors to influence product roadmaps and delivery of features based on agreed SLAs and pricing models
• Build relationships with internal and external service providers and support teams to ensure operating efficiency and stability
• Customer First:

• Perform regional customer follow-up and maintain healthy customer satisfaction scores (TPM and IME user and champions)
• Participant in industry representation, policy formation, User Groups, and strategic direction. Articulate POVs and white papers related to TPM and functional consulting and get them published.

Key Qualifications and Experiences

• Bachelor's degree; 12-15 years of continuous experience as a Business Analyst or Functional Consultant in with at least 6-7 years' experience only in TPM
• Must have prior experience in functionally designing and building a TPM solution and integration with ERP & Demand Planning. Brings experience of configuration for spend, promotion types & their impact on overall design
• Must have end-to-end knowledge of customer planning and Trade promotion management processes including integration with SAP ERP and Demand planning and strong knowledge of underlying architecture
• Experience in complex SAP environments, including integrations w/ SAP ECC and SAP S/4HANA
• Strong CPG background is desired (at industry or as consultant).
• Hands-on delivery experience in Trade Promotion Management (TPM), Trade Promotion Optimization (TPO), Revenue Management (RM) and related Analytics, and Pricing/Price optimization. This includes implementation of applications such as Promax/Exceedra/Retail Insights/SAP TPM, SAP CRM, SAP SD, SAP FSCM, as well as capabilities for Revenue Management and/or Pricing.
• Experience leading IT projects and/or programs with strong full life cycle using multiple methodologies
• Ability to operate in a digital workplace utilizing modern technologies to connect, collaborate, communicate, and co-operate across a global organization and across organizational boundaries.
• Experience leading IT projects and/or programs with strong SDLC experience including Agile/Waterfall methodologies. Exposure to Agile fundamentals and able to lead key ceremonies. Act as Scrum Master or Product Owner for a team, following all standard work practices.
• Strong fundamentals in requirements elicitation, gathering, analysis and documentation for IT projects.
• Experience in framing nonfunctional requirements for IT solutions.
• Exposure to IT solutions which have manual or automated interfaces with other systems to exchange data. Have good conceptual understanding of interfaces, uploads, and middleware.
• Strong experience in designing test scenarios based on business processes and functional requirements
• Hand on experience of system testing, integration testing and manual performance testing
• Has strong leadership skills and exhibit creative thinking to be able to come up with inventive solutions to solve business challenges.
• Understanding of functional aspects within the Trade Promotion Management, Revenue Management, and Strategic Pricing capability area, and ability to do hands-on technical work.
• Understands how to coordinate the flow of work between agile teams and more traditional project-based teams.
• Self-motivated to keep up with industry trends and disseminating information across the organization.
• Experience working with blended teams consisting of employees, vendors, and consultants with both onshore and offshore resources.
• Verbal and written fluency in English is mandatory. Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines.

Global VISA and Relocation Specifications: K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.
This role is available for local candidates already authorized to work in the role's country only. K-C will not provide relocation support for this role.

Primary Location IT Centre Bengaluru GDTC

Additional Locations

Worker Type Employee

Worker Sub-Type Regular

Time Type Full time