Job Description

about the role To provide next level technical support to Skill centers keeping in view functional KPIsTo identify SDN Backbone network issues for Customer Services and co-ordinate with SDN TEC for resolution.To identify service issue(Firewall,Loadbalancer) for customer and co-ordinate with VNF OPS for resolutionTo contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDN Customer services in Orange Business ServicesTo generate \'Technical Incident Reports\' for major network incidents and problemsTo lead technical domain skills development projects and ensure that right level of technical skills are available on a particular technical domain about you 5 to 8 years of work experience in Telecom domain minimum 4-7 years of hands on experience in Layer-3 configurations desirable additional information 5 to 8 years of work experience in Telecom domain minimum 4-7 years of hands on experience in Layer-3 configurations desirable department Global Delivery & Operations L\'ambition d\'Orange Business est de devenir l\'int grateur r seaux et num rique de r f rence en Europe, en nous appuyant sur nos forces autour des solutions de connectivit nouvelle g n ration, du cloud et de la cybers curit . Nos 30 000 femmes et hommes pr sents dans 65 pays, dont chaque voix compte, sont tous anim s par la m me d termination et le m me esprit d\' quipe, pour construire les solutions digitales d\'aujourd\'hui et de demain et cr er un impact positif pour nos clients, pour leurs salari s et pour la plan te. Nous offrons des opportunit s passionnantes gr ce des projets innovants dans la data et le digital, le cloud, l\'IA, la cybers curit , l\'IoT, ou encore le digital workspace etle big data. Venez vivre cette aventure avec nous!

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