Tele Sales Executive

Year    Delhi, India

Job Description


We are looking for a well-spoken telesales representative to be resonsible for soliciting sales and donations over the telephone. The telesales representative s responsibilities include contacting potential customers, reading from a prescribed script, focusing on cutomer needs to close sales, and documenting customer information, purchases, and reactions. Requirements Excellent communication skills. Creative thinking skills. The patience and ability to engage customers in conversation. Good sales ability. Working knowledge of relevant computer software. Excellent interpersonal and problem solving skills. The ability to handle rejection and stress in soliciting customers. Job Role Handle Inbound and Outbound calling for customer service. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive Communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of customer interactions and process customer accounts. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers.

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Job Detail

  • Job Id
    JD3180042
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delhi, India
  • Education
    Not mentioned
  • Experience
    Year