Job Description

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive's responsibilities include cross-selling or up-selling of our products, receiving incoming telephone calls, assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.
Key Responsibilities:

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately record details of customers' purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts offered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales.

Key Requirements:

• Proven experience working as a telesales executive (not necessary).
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Key Skills-

• Problem Solving
• Ethics,
• Time Management
• Basic Computer Knowledge,
• Good Communication ,
• Flexibility
• Patience,
• Critical Thinking,
• Good Product Knowledge
• Multi-Tasking,
• Team-Player,
• Motivational

Job Types: Full-time, Part-time
Part-time hours: 48 per weekSalary: ?10,000.00 - ?15,000.00 per monthBenefits:

• Work from home

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 8755116254