Job Description

Specific Responsibilities . Acting as relationship manager for the Paid customers of NoBroker. . Building sustainable relationships and trust with customer accounts through open and interactive communication. . Identifying and assessing customers\' needs. . Servicing customer in finding the right tenant / house as per the requirement of customer. . Dialing outbound and attending inbound calls from customers and leads. . Using internal tools and methods to provide best possible service to the customer. . Negotiating with leads on behalf of customers. . Keeping customers up-to date on the progress of his account. . Following communication procedures, guidelines, and policies. . Going the extra mile to provide excellent customer service. About Us India\'s first Proptech unicorn, NoBroker.com is a disruptive brokerage-free property search portal that connects house/property owners & tenants/buyers directly by eliminating the middleman. The brainchild of Amit, Akhil and Saurabh, who are alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad respectively in the year 2014, NoBroker.com came to life because all of them believed that paying hefty brokerage cannot be the only option to find a new home. Perks & Value Proposition: \' Employee health insurance of Rs 1 lakh per year. The company pays premium. \' Employees get free lunch and snacks. \' Employees are promoted every 6 months. Outstanding performers get promoted every quarter. \' Monthly reward and recognition to outstanding performers. \' Accelerated growth of employees and can become Assistant Manager in as early as 2 years. \' Regular team parties and Annual Day outing for all employees. Educational & Skill-Set Qualifiers: \' Education - Graduation/HSC qualified. \' Excellent verbal and written communication skills. \' Good Interpersonal skills, numerical and analytical ability. \' Decision making skills. \' Languages - English & Hindi mandatory, Kannada/Tamil/Marathi preferred, proficient in MS- Office (Excel, Word). \' Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). \' Comfortable with working 6 days a week and the week off will be on weekday. . Location: Kaikondrahalli, Bengaluru (Bangalore) . Position Type: Full-time . Salary Range: Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience)

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