Job Description

summary

• ahmedabad
• a client of randstad india
• permanent

• 
  reference number JPC - 81025

job details

DAY-TO-DAY RESPONSIBILITIES INCLUDE:
1. Contact potential or existing customers to inform them about a product or service
using scripts.
2. Answer questions about products or the company.
3. Ask questions to understand customer requirements and close sales.
4. Convincing unknown people on-call / face to face, to close sales. ...
5. Tele-Calling the online/offline leads (minimum 200 calls / day AND minimum 03:00
hours of calling time / day) and convert them into sales.
6. Enter and update customer information in the database.
7. Take and process orders and fill-in client\xe2\x80\x99s data in an accurate manner.
8. Conduct market research to identify selling possibilities and evaluate customer needs.
9. Actively seek out new sales opportunities through cold calling.
10. Set up meetings with potential clients and listen to their wishes and concerns.
11. Create frequent reviews and reports with sales.
12. Negotiate/close deals and handle complaints or objections.
13. Collaborate with team members to achieve better results.
14. Gather feedback from customers or prospects and share with internal teams.
15. Handle grievances to preserve the company\xe2\x80\x99s reputation.
16. Go the \xe2\x80\x9cextra mile\xe2\x80\x9d to meet sales target and facilitate future sales.
17. Manage time & appointments of clients who visits and reporting/data entry of the
same.
18. Keep records of calls and sales and note useful information about the clients.
19. Develop business by doing more & more sales daily.SKILLS REQUIRED FOR THE JOB:
1. Proven experience as telesales representative or other sales/customer service role.
2. Proven track record of successfully meeting sales target preferably over the phone.
3. Good knowledge of relevant computer programs (e.g. CRM software) and telephone
systems.
4. Ability to learn about products and services and describe/explain them to prospects.
5. Develop an excellent sales pitch to close sales.
6. Fast learner and passion for sales.
7. Excellent knowledge of English language.
8. Conversational knowledge of Gujarati/Hindi language.
9. Excellent communication and interpersonal skills.Page 3 of 3
10. Cool-tempered and able to handle rejection.
11. Excellent knowledge of MS Office.
12. Outstanding negotiation skills with the ability to resolve issues and address
complaints.
13. Self-motivated with a results-driven approach.
14. Hands-on experience with CRM software is a plus.
15. Thorough understanding of marketing techniques.
16. High school diploma; BSc/BA; MBA will be a plus. show more

DAY-TO-DAY RESPONSIBILITIES INCLUDE:
1. Contact potential or existing customers to inform them about a product or service
using scripts.
2. Answer questions about products or the company.
3. Ask questions to understand customer requirements and close sales.
4. Convincing unknown people on-call / face to face, to close sales.
5. Tele-Calling the online/offline leads (minimum 200 calls / day AND minimum 03:00
hours of calling time / day) and convert them into sales.
6. Enter and update customer information in the database.
7. Take and process orders and fill-in client\xe2\x80\x99s data in an accurate manner.
8. Conduct market research to identify selling possibilities and evaluate customer needs.
9. Actively seek out new sales opportunities through cold calling.
10. Set up meetings with potential clients and listen to their wishes and concerns.
11. Create frequent reviews and reports with sales.
12. Negotiate/close deals and handle complaints or objections.
13. Collaborate with team members to achieve better results.
14. Gather feedback from customers or prospects and share with internal teams.
15. Handle grievances to preserve the company\xe2\x80\x99s reputation. ...
16. Go the \xe2\x80\x9cextra mile\xe2\x80\x9d to meet sales target and facilitate future sales.
17. Manage time & appointments of clients who visits and reporting/data entry of the
same.
18. Keep records of calls and sales and note useful information about the clients.
19. Develop business by doing more & more sales daily.SKILLS REQUIRED FOR THE JOB:
1. Proven experience as telesales representative or other sales/customer service role.
2. Proven track record of successfully meeting sales target preferably over the phone.
3. Good knowledge of relevant computer programs (e.g. CRM software) and telephone
systems.
4. Ability to learn about products and services and describe/explain them to prospects.
5. Develop an excellent sales pitch to close sales.
6. Fast learner and passion for sales.
7. Excellent knowledge of English language.
8. Conversational knowledge of Gujarati/Hindi language.
9. Excellent communication and interpersonal skills.Page 3 of 3
10. Cool-tempered and able to handle rejection.
11. Excellent knowledge of MS Office.
12. Outstanding negotiation skills with the ability to resolve issues and address
complaints.
13. Self-motivated with a results-driven approach.
14. Hands-on experience with CRM software is a plus.
15. Thorough understanding of marketing techniques.
16. High school diploma; BSc/BA; MBA will be a plus. show more

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  experience

  
  
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