Technology Associate
Year Noida, Uttar Pradesh, India
Job Description
Department: IT
Designation: As per HR Grade
Line of Business: Retail, Home and Rural business
Proposed Immediate Superior: Head – RTB – Loan Management
Grade: M3
Key Objective of the Job: -
- Manage the user access and control function for the entire group’s organization
- Ensure timely access provision to users
- Manage the production support for multiple applications / solutions
- Coordinate with technology partners for defect resolution
- Level1 support to branches and simulating defects
- Manage frontline resources to support users at branches and offices
- Branch support – address IT related issues at branches and ensure satisfaction of users
- Manage the commissioning of scorecards and address any IT related issues pertaining to these scorecards
Major Deliverables: -
- Ensuring SLAs are maintained and improved
- Ensuring uptime of application
Educational Qualification: Any Graduate: -
- Graduate or IT engineers with specialized courses in Technology
Desired Experience:
- At least 7 to 10 years’ experience in a similar role of managing IT operations
- Technical knowledge of FinnOne product suite
- Experience in SQL, Java is desirable
- Experience in MS Office is must
Specialized job competencies: -
- Good communication skills
- People management skills
- An aptitude to learn new areas and adapt them to the needs of the organization
- Ability to address and resolve user related IT issues – hands on capabilities
Other desired attributes:
- Keep abreast with latest trends in technology and tools and review the adoption of these to meet the organizations needs
Location: Mumbai / Thane
Number of Positions: Refer approval note
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Job Detail
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Job IdJD2859918
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear