Job Qualifications:
Should be able to present to senior-level executives
Should be soft-spoken and patient while dealing with customers
Primary Job Responsibilities:
Answering phone calls/email/faxes and letters and providing exceptional customer service in a timely and efficient manner.
Providing problem analysis and resolving client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles.
Providing the customer with the best of solution
Ensuring call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.
Experience: Fresher (6-month experience preferred)
Timings : 10am to 7:00pm
Salary: Salary as per industry standard.(No limitation for right candidate)
Required education: Any graduate or pursuing graduation.
Job Type: Full-time
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