Technical Service Manager

Year    Bengaluru, Karnataka, India

Job Description

Technical Service Manager (Infra)Experience - 8 to 10 YearsLocation - bengloreCORE RESPONSIBILITIESSome of your key responsibilities will be:

  • Management of IT operations staff
  • Refine processes to ensure a culture of continual service delivery improvement and accurate
documentation * Overseeing the on-going maintenance/support of enterprise and corporate infrastructuretechnology, applications, and services.
  • Provide input in strategy and IT roadmap
  • Manage Corporate Network and Systems Infrastructure across OS, Servers, AWS, Azure
switches, wireless, CRM, business applications and firewalls within the organization. * Minimize risk by ensuring appropriate security protocols are developed
  • Develop, maintain and enhance business continuity and disaster recovery plans
  • Liaise with Vendors, hardware and managed service providers
  • Encourage a positive workplace cultureEXPERIENCE & SKILLS
  • Extensive (10+ years) IT leadership experience within fast growth enterprises and a
demonstrated ability to work effectively in a complex mission critical 24x7 IT environment inmultiple operating systems and platforms, working in physical and virtual servers,experience in public, private and hybrid clouds, hardware, infrastructure, and technicalleading teams. * Strong conceptual knowledge implementing DevOps strategies on AWS cloud with RedHat
OpenShift. * Superior experience in designing, implementing, and delivering infrastructure on container
platforms such as OpenShift, Kubernetes, Docker. * Extensive experience in managing infrastructure and support teams including internal teams
and external service providers * Experience in managing people and performance is essential for this role
  • Accomplished and technically competent with foundations in Infrastructure and Networking
with recent experience and oversight of Office 365, AWS & Azure, end user compute andrelated desktop and application virtualization technologies. * Excellent communication and stakeholder management skills
  • Relevant industry certifications such as ITIL, MCSA, MCP, VCP and AWS
  • Able to lead by example in behavior and values.
  • ITIL certification (highly desirable)
Job Type: Full-timeSalary: Up to ?2,500,000.00 per yearSchedule:
  • Day shift
Ability to commute/relocate:
  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD2910597
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year