• Automating the administration & end-to-end life-cycle management of windows servers by: including provisioning, installation, software packaging, patching, planned & unplanned maintenance, service configuration and integration with our monitoring platform.
• Development & continuous enhancement of tools, utilities, reports & frameworks to assist production support, operational processes, re-engineering efforts etc.
• Designing, implementing, and maintaining automated solutions for cloud-based infrastructure and work closely with app teams to ensure that cloud resources are provisioned, managed, and maintained in an efficient manner.
• Contribute towards developing a holistic Front-end for our Core Infrastructure services, which would initially meant for operational & visibility for our team, but would simultaneously provide few frequently-needed info by App-teams.
• Move towards AI/ML driven data-visualization & self-healing, using Python.
• People leadership role to manage availability, conflict resolving and setting up the roadmap for the team.

Responsibilities :

• Designing, implementing, and maintaining automated solutions for cloud-based infrastructure and work closely with app teams to ensure that cloud resources are provisioned, managed, and maintained in an efficient manner.
• Provide the L2/L3 level support for the VMware environment.
• Should have Very good experience in managing the datacenters in VMware and setting up the same.
• Perform the tasks related to the Windows and VMware operations related tasks.
• should have exposure to VMware vROPS regarding capacity and alert management.
• Should have scripting experience in development like Ansible, Terraform, cloud formation, PowerShell etc.
• Perform the New VM provisioning, Decommissioning and windows upgrade etc.
• Perform moderately difficult and independent assignments in the troubleshooting, problem diagnosis, problem resolution and ongoing production support for one or more technologies.
• Pro-actively monitor the stability and performance of various technologies within area of expertise and drive appropriate corrective action prior to an incident or problem occurring.
• Actively collaborate with fellow members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner.
• Recommend, deploy and document strategies and solutions for problems/incidents based upon comprehensive and thoughtful analysis of business goals, objectives, requirements and existing technologies.
• Independently identify key issues, patterns and deviations during the analysis.
• Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies.
• Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies.
• Create, maintain and update documentation including troubleshooting guides, procedure/support manuals, and communication plans.
• Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of Industry trends, the direction of emerging technologies, and their potential value to the business.
• Perform ITIL operations like change, Incident & problem management within the Service Now.
• Contribute development of execution of operational reporting including daily health check reports, capacity/performance reports, and incident/problem reports.

Required Qualifications : Degree in Computer Science, Engineering, or equivalent academic qualification.
\xef\x83\x98 7\xe2\x80\x9310 years of professional experience in administration, configuration & support of VMware & Windows Server 2012, 2016 & 2019 platforms
\xef\x83\x98 Should have experience working with different vendors like VMware, Cisco UCS, Hyperflex, Dell.
\xef\x83\x98 Should have experience with team and project management.
\xef\x83\x98 Should have worked in the Agile environment and has knowledge of Scrum, sprints etc.
\xef\x83\x98 Mandatory: Should have adequate exposure & proficiency in managing VMware vSphere 6.x/ 7.x environment (clusters/farms).
\xef\x83\x98 Mandatory: Candidate should have worked in Level 2 (L2) or L3 Server Support Team for minimum 4 years
\xef\x83\x98 Mandatory: Candidate should have exposure to write automation via scripting.
\xef\x83\x98 Preferred Should have adequate experience & skill in manage AWS Cloud Environments & Hybrid Environment.
\xef\x83\x98 Should be familiar with activities like Patching, Upgrades, Migration, Refresh, etc.
\xef\x83\x98 Should have ample exposure to IT environments governed by ITIL framework. Change, Incident (RCA) & Problem Management-related activities should be component of candidate\xe2\x80\x99s responsibilities.
\xef\x83\x98 Prior exposure towards ServiceNow is desirable
\xef\x83\x98 Strong attention to detail and with ability to focus on quality and efficiency.
\xef\x83\x98 Ability to communicate and articulate technical information across various organizational levels
\xef\x83\x98 Highly innovative problem solver with strong analytical and customer service abilities required.
\xef\x83\x98 High reasoning aptitude and ability to quickly understand complex operating environments.
\xef\x83\x98 strong thought leadership and motivation with the ability to work independently

Preferred Qualifications :
Exposure to Microsoft PowerBI, Tableau or any data-manipulation tools is highly desirable.

• Fluency with ServiceNow & Reporting
• Solid understanding of monitoring tools and monitoring techniques with focus on problem determination and prevention.
• Exposure to Cloud platforms like Azure or Google Cloud is an add-on.

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm\xe2\x80\x99s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You\xe2\x80\x99ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you\'re talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.






Full-Time/Part-Time Full time






Timings (2:00p-10:30p)






India Business Unit AWMPO AWMP&S President\'s Office






Job Family Group Technology