Job Description

about the role Technical Consultant Role :Ability to handle Small & Large Cisco Voice MAC Activity /Trouble Shooting . . Key Spoc for . System Configuration and Adminstration. . Minor & Medium Incident / Problem Trouble Shooting. . Monitoring of Devices and report it if there is any issue. . Change Management . Patch Management . Knowledge management (KEDB) . Documentation and Reporting Getting resolution from OEM for Case raise about you Rich Hands on experience of implementing Cisco Voice Technology solutions - Telephony & Contact Center Technologies and good experience in administration & maintenance of Cisco Voice solution, application & services.In depth knowledge of Voice Telephony(Legacy & IPT) of Cisco , Voice Mails, Contact Center, Unified Communication, Networking, Linux / Windows OS. Hands on experience (Configuration and maintenance) on Cisco Voice Products like : . Cisco Call Manager, Cisco unified call Manager, Cisco Unity, Gateways. VoIP products. SRST. . Unity Voice Mail . Cisco Voice Gateways & IVR ( H.323,MGCP,SIP) . Knowledge of CIMC and VMware on UCS server . CUCM Basic Configuration such as IP Phone and End User addition etc. . UCCX Basic Configuration such as Agent addition in a Team or CSQ, Skill set changes etc. . CUCM, UCCX and Gateway Monitoring - RTMT . Monitoring of devices and report if there is any issue. . Daily Checklist as per site requirement. . Attending the day to day MAC tickets. department International Zone L\'ambition d\'Orange Business est de devenir l\'int grateur r seaux et num rique de r f rence en Europe, en nous appuyant sur nos forces autour des solutions de connectivit nouvelle g n ration, du cloud et de la cybers curit . Nos 30 000 femmes et hommes pr sents dans 65 pays, dont chaque voix compte, sont tous anim s par la m me d termination et le m me esprit d\' quipe, pour construire les solutions digitales d\'aujourd\'hui et de demain et cr er un impact positif pour nos clients, pour leurs salari s et pour la plan te. Nous offrons des opportunit s passionnantes gr ce des projets innovants dans la data et le digital, le cloud, l\'IA, la cybers curit , l\'IoT, ou encore le digital workspace etle big data. Venez vivre cette aventure avec nous!

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