Job Description

: The candidate should be able to act as a technical mentor in the Certification Journey Program. This program is dedicated to the individuals who would like to be GCP (Google Cloud Platform) certified. We are looking for an individual who can act as a technical mentor for the program’s participants and will guide and help them to achieve their certification goals. The individual should be able to:

• Deliver Exam Guide Review Sessions.
• Provide Online Community support (answering questions, sharing insights, inspirations, etc.).
• Share insightful feedback with content team and program team.
• Manage a group of the learners.
• Answer technical questions and look for the correct answers in case a question could not be addressed.
• Update and create (if necessary) learning materials.

We are looking for a candidate who has the ability to explain complex topics, is interested in the cloud technology, communicates well, is a high energy person who can connect with the audience, activate learners through different modes, is very familiar with the cloud technologies (especially GCP, for more information about Google Cloud certifications, please visit this page) and has passion for knowledge. He/She should help in identifying training gaps, indicate what should be covered, and should have excellent communication skills.
Key Skills:

• GCP Certified (if not yet certified, ready to certify within 2-4 weeks, at least one of the following certifications):
  • Associate Cloud Engineer
  • Professional Cloud Architect
  • Professional Data Engineer
  • Professional Cloud Network Engineer
  • Professional Cloud Security Engineer
  • Professional Cloud Developer
  • Professional Cloud DevOps Engineer
  • Professional Machine Learning Engineer
  • Professional Cloud Collaboration Engineer
    

• Knowledge of the technical curriculum of the GCP certification of choice.

• Awareness of the latest industry trends (technology including cloud solutions) and the competitive landscape.
• Excellent communication skills (proficiency in English - written and spoken) - an effective communicator.
• Flexibility to work across multiple rotational shifts/night shifts.
• Ability to work in a rich diverse environment, handle cultural, and language differences.
• Exposure to service quality improvement/process improvement.

Key Responsibilities:

• Ability to facilitate and provide exam guide review sessions (online live, recorded session that has a predefined structure).
• Guide the learners towards their certification goals.
• Explain complex topics.
• Good communication skills and a high energy person who can connect with the audience.
• Activate and engage learners through different modes.
• Answer technical questions (for example, GCP related, occasionally comparisons between GCP/AWS/Azure platforms).
• Identify training gaps and propose necessary updates.
• Coordinates for certification journey of nine technical certifications.
• Work closely with subject matter experts on escalations as well as manage the queue and productivity of their teams.
• Continuous Improvement (Work with Process Excellence teams to identify areas of improvement, inefficiency, and CSAT & help execute solutions).

Qualifications:

• GCP Certified (if not ready to certify within 2-4 weeks, at least one certification)
• Graduate/Postgraduate, preferable in Science/Computer Science or equivalent academic or industry experience

Desired Skills: Team Coordination/Management Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Sep 14 2022
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.