Company Description
Taylor & Francis Group partners with researchers, scholarly societies, universities and libraries worldwide to bring knowledge to life. As one of the world's leading publishers of scholarly journals, books, ebooks and reference works our content spans all areas of Humanities, Social Sciences, Behavioral Sciences, Science and Technology.
From our network of offices in Oxfordshire, New York, Philadelphia, Boca Raton, Boston, Melbourne, Singapore, Beijing, Tokyo, Malaysia, Stockholm, New Delhi and Johannesburg, Taylor & Francis staff provide local expertise and support to our editors, societies and authors and tailored, efficient customer service to our library colleagues.
To find out more about our business and the great career opportunities in the UK please go to our Careers Site: http://www.taylorandfrancisgroup.com
We are looking to add a SFDC Technical Lead to our Support team. The candidate will lead a team of support engineers in the design, development, implementation, automation, and management of SFDC platforms for our business and report to our Engineering Manager- Service Delivery. The candidate will manage, teach, coach and mentor team members in all areas of the software development life cycle and ensure that the team meets the defined SLA with at-most quality. Also, the Candidate must drive the initiatives towards providing best in class customer experience to the users. All applicants must exhibit the qualifications listed.
What you'll be doing:
Lead an Agile engineering or support team, orchestrating and maintaining the highest level of Engineering and DevOps principles and practices throughout the Software Development Life Cycle by engaging with development, operations, and architecture teams.
Define delivery phases and perform project, task and individual management duties for team, setting activities, sub-activities, and milestones, while ensuring that development and delivery standards are enforced to the highest degree possible.
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