Team Member Business Process Monitoring Housing Finance Mis Kmbl
Year Mumbai, Maharashtra, India
Job Description
Role - Team Member-Business Process Monitoring \' Launch and Drive - Product Bouquet for HL customers Drive targeted NPS score for locations Review Customer NPS and initiate necessary actionable to improve customer journey Drive Marketing initiative for HL Product Drive attachments and Xsell products Handle Customer Communications & Product Escalations Undertake project to improve TAT Process/Systems for better Customer Experience Drive Training and Intitiatives to improve customer experience
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Job Detail
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Job IdJD3117789
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear