Company Description
About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.
About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes\' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Note: Work for Office (Bangalore Location) and should work in Rotational shift.
Overview of Role
The Team Lead IT System Administrator role at M360 India, will maintain computer hardware and software within the global business.
Implement, Maintain, and Support M360\'s growing Infrastructure. Incumbents to this role will assist in maintaining & building highly available networks and resilient architecture that meets business objectives as well as Service Level Agreements. Running environments based not only on classic infrastructure but operating within the infrastructure as a service (IaaS) and infrastructure as code (IaC) within on-premises and cloud-hosted environments. This role will also maintain and effectively run a Help Desk team covering a 24hr shift patterns with a global internal customer footprint. Outside of this, you will be expected to take the lead on global technological projects, reporting updates, changes, and progress to the Global IT Director.
Responsibilities
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