Tally Support Executive
Job Description
Your roles and responsibilities not limited to, but will include the following - - Need to provide technical support to Tally users over the phone- Command on Tally and GST.- Understanding the query of customer.- Ability to interpret the problem and get the solution.- Handle Customers issues at various locations in and around Mumbai on technical queries and other issues on Tally ERP.9 and give them the right solutions.- Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.- Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.- Train the user on Tally ERP.9 and give quality knowledge on the features and uses.- Update in the suite CRM of all the calls/ work done.Job Types: Full-time, FresherSalary: ?8,000.00 - ?10,000.00 per monthBenefits:
- Cell phone reimbursement
- Day shift
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Job Detail
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Job IdJD2906369
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear