Must have extensive working knowledge of the following:
Fortinet Firewalls; be able to configure port forwarding and other tasks
Vlans on network switches; be able to setup voip vlans etc
Vmware ESXI
Veeam Backup & Replication
Windows Active Directory
Windows Server
Windows Desktops
FreePBX phone system
Will be providing the following to end-users:
Provide technical support for software issues users encounter. Install, configure, test, and maintain Windows operating systems, application software, and system management tool
Respond to and resolve the helpdesk requests vis Chat, Email and Phone
Willingness to work in night shift. 9AM-6PM EST Lunch 12:00-1:00PM EST
Special Projects:
Desktop imaging for business continuity planning
Helpdesk ticketing system implementation
Ideal Person:
Responsible
Punctual
Good English Speaking
Upbeat personality
Works well in a team environment
Job Type: Full-timeSalary: Up to ?850,000.00 per yearBenefits:
Paid sick time
Paid time off
Work from home
Schedule:
Evening shift
Supplemental pay types:
Performance bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
total work: 3 years (Preferred)
Language:
English (Preferred)
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