What are we trying to do?
This team build, maintain and monitor the technology infrastructure and services that underpin the entire division. They comprise of staff staff based in London, Chicago, Singapore, Hong Kong and Delhi that manage Ion owned hosting in 20 global datacenters (across North American, EMEA and APAC) as well deployments in AWS. The resilience of the infrastructure and services provided in a mission-critical environment is key to the success of the organization as a whole.
What do we need help with?
We require an experienced mid to senior level Linux Systems Engineer to work in the operations group in Noida. The candidate should be able to demonstrate exceptional debugging, issue investigation and resolution skills. Once they have proven their competency, they will be expected to be able to work with peers but also be autonomous and make shrewd technical decisions. We are transitioning from a more classic support model to something with a high level of automation so they will be expected to have skills and experience in classic OS/infrastructure support as well automation technologies.
What you will do?
The candidate will work in the ASP Operations team and will be expected to perform the following duties:
Proven third line support experience in a time-sensitive, customer-facing environment
Understand Linux RedHat based Linux infrastructure and operations
Provide level 1-3 Linux support
Provide level 1-3 support for HP server/ Vmware / Infrastructure /storage related requirements and incidents.
Test, verify, debug and deploy servers and configurations according to standards.
Raise, technically verify and implement change control requests
Update and audit change management database entries as needed
Attend team and external meetings as needed
Interact with other team members and other teams to progress projects and incidents
Willingness to work irregular hours and weekends when required, to cover London, Chicago and Sydney time zones.
What you’ll need to know:
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