Job Description

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System Manager I _CONNECT System_ GXP

Category: Information Technology & Telecom

Location:

Bangalore, Karnataka, IN

Department: DD&IT Development

Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now!

The Position

As a System Manager, you will be responsible for managing CONNECT. Supervising the day-to-day usage, operation and maintenance of system, handle change & release management, review & sign off for the validation deliverables, ensuring documentation according to standards and guidelines in close collaboration with Quality Assurance on system status, evaluation, documentation, and criticality of system components.

• Change & Release Management: participate in new releases, enhancements, feature release, design review, risk assessment and perform qualification activities of the changes in scope. Responsible for the delivery of system and services while ensuring that they meet business requirement in co-ordination with Line of Business.
• Drive operational vendor coordination as per agreed KPIs. Contract services from vendors and platform owners, as needed. Software license and agreements management.
• Managing major/critical incidents and disaster recovery in IT. Bring in automation and innovation as process improvements.
• System audits with end responsibility for making sure the system follows compliance policy & guidelines. Participate in annual Periodic reviews (user review report, configuration review report, IT periodic system evaluation).
• Knowledge of budgeting and validation activities will be an added advantage.

Qualifications

• Master\'s/Bachelor\'s degree or similar graduate degree in relevant field (Computer Science, Business Administration or equivalent).
• 7+ years of experience with IT.
• 3+ years of pharmaceutical industry experience.
• 2+ years of experience working with System Management.
• Have practical knowledge in using Agile methodologies.
• A basic knowledge of cloud concepts will be an added benefit.
• Excellent written and verbal communication skills.
• Should hold global mind set, cross-cultural understanding, ability to operate and achieve results in a virtual and international IT operation along with strong stakeholder management.

About the department
In DD (Digital, Data) &IT Development Clinical Site & Patient Facing Solutions, a part of Global IT GBS, a portfolio of GxP, financial & business critical applications is being managed and supported. These applications are among the most critical IT systems in Novo Nordisk supporting essential processes and being used 24x7 by thousands of users worldwide. DD&IT Development Clinical Site & Patient Facing Solutions works closely with line of Business, System managers, Quality Check (QC)/Quality Assurance (QA) and subject matter experts across the Novo Nordisk IT organization in Denmark and India.

Working at Novo Nordisk
We are a proud life-science company, and life is our reason to exist. We\'re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things - from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we\'re all here - to ensure that people can lead a life independent of chronic disease.

Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline
9 Oct 2023.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we\'re life changing.

Novo Nordisk