Job Description

Company Description REF16054P ABOUT NielsenIQ NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what\'s happening now, what\'s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That\'s why you can find us at work in over 90 countries, covering more than 90% of the world\'s population. For more information, visit . NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. . Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams. . Identify opportunities to innovate, extend and enhance service delivery everywhere possible. . Partner on Root Cause Analysis and Problem Management for corporate Identity Management environment. . Serves as an escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems. . Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support. . Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs. . Install, configure, and maintain Active Directory and third-party software utilities for hardware systems within company operational guidelines. . Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. . Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. . Provide training as required . Manage customer satisfaction through effectively communicating and managing customer expectations . Manage and secure M365 dependencies on Active Directory and Azure Active Directory Preferred Skills/Experience: . Experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies. . Expert knowledge in administering Active Directory (AD) and GPO\'s. . Expert knowledge of AD, ADFS, PKI in Windows Server 2019, Windows Server 2012 R2/2016. . Expert understanding of Active Directory FSMO roles and and domain trust relationships . Expert knowledge of DNS, DHCP, WINS, DFS, in a Windows 2012 landscape. . Knowledge of DNS technologies, Infoblox, Windows . Knowledgeable in ongoing Active Directory domain and DNS maintenance and clean-up related activities . Knowledge of Microsoft Exchange, Quest Active Roles Server (ARS) are preferable. . Advanced usage of automated scripted administration through Windows PowerShell . Must have deep and thorough understanding of monitoring best practices, preferably with LogicMonitor and Microsoft System Center Operation Manager (SCOM) understanding and experience. . Extensive experience with infrastructure and server theories, principles and concepts application infrastructure and standards networking fundamentals Windows Physical Server architecture Virtualization Technologies (e.g. Hyper-V, VMware) and LAN/WAN/Firewall/VPN network technologies. . Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems. . Knowledge of server virtualization technologies, preferably Microsoft Hyper-V and/or VMware technologies . ITIL v3 Certification. Qualifications . B.S. degree in computer science, information technology, computer related discipline or 5+ years IT work experience in a global information technology infrastructure environment. . Minimum 4 years of experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies. . Must show a progressive advancement in responsibility including deep troubleshooting technical skills. . Must have an understanding of how to identify and instill industry best practices. Ability to translate technical issues into understandable business language for end users. . Desired experience working in a fast-paced enterprise IT environment with a career track record of engineering, developing, deploying, and maintaining business critical systems in the area of technical expertise including hands on solution development and implementation experience. . Must have excellent writing and communication skills, strong communicator with ability to maintain open communication with internal employees, contractors, managers, 3rd parties, and customers as needed Additional Information About NielsenIQ NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world\'s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what\'s possible. How We combine unparalleled datasets, pioneering technology, and the industry\'s top talent to create insights that unlock innovation. Join us and change the landscape. Learn more at: Want to keep up with our latest updates Follow us on: | | | Our commitment to Diversity, Equity, and Inclusion NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

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