Support I

Year    Gurgaon, Haryana, India

Job Description


You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Responsibilities:
This role is a part of Global Supply Management-P2P Ops group within Global Services Group. Specifically, the position will be a critical part of the GCP Client Incentives team, responsible for the analysis, interpretation, profiling and secondary review of contractual terms and obligations in the Card Incentive System (CIS) within defined SLA. The position will be responsible for a thorough review of the contractual terms that American Express has with our corporate clients and processing payments as per the defined CTQs.

  • Review client incentive contracts and prepare incentive calculation as per the financials appendix.
  • Incumbent will be responsible for Partner Payments which includes preparation of incentive calculations, review of accuracy of payment packages created within the team & ensuring payment release with high level of accuracy and timelines.
  • Work closely with key stakeholders (GCP Business, Account development , Pricing, Contract Management, GFO, Profiling etc)

  • 0-2 Years of relevant experience in Operations preferably P2P domain.
  • Commerce Graduate/ Postgraduate/ MBA
  • Must be proficient in MS Excel, Power Point and MS Access with proven analytical skills
  • Must have a good understanding Of the Accounting Practices.
  • Must be Self Starter, self-motivated & possess Good Communication, Interpersonal Skills and Be an Effective Team Player
  • Must Have Good Written / Oral Communication Skills.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Job Detail

  • Job Id
    JD2890041
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year