Job Description

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Functional Description: This position is for Payment Operations Support, handling vendor invoice payment processing & customer queries. The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn Key Responsibility:

• Process Vendor payments post review of invoices and manage customer queries for EMEA region.
• Consistently understand and exceed customer’s requirements whilst always ensuring effective Teamwork.
• Maintain High Accuracy and Productivity Standards in compliance to policies and procedures.
• Keeping track of regular & urgent invoices for on time payments for EMEA market
• Co-ordinating with tax team/compliance team/Accounting for accounting clearance
• Handling of email/telephonic queries regarding payment & accounting from customers
• Participate in standardization and continuous improvement initiatives as well as other business partner initiatives
• Consistently understand and exceed customer’s requirements whilst ensuring effective team- work at all times

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Functional Description: This position is for Payment Operations Support, handling vendor invoice payment processing & customer queries. The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn Key Responsibility:

• Process Vendor payments post review of invoices and manage customer queries for EMEA region.
• Consistently understand and exceed customer’s requirements whilst always ensuring effective Teamwork.
• Maintain High Accuracy and Productivity Standards in compliance to policies and procedures.
• Keeping track of regular & urgent invoices for on time payments for EMEA market
• Co-ordinating with tax team/compliance team/Accounting for accounting clearance
• Handling of email/telephonic queries regarding payment & accounting from customers
• Participate in standardization and continuous improvement initiatives as well as other business partner initiatives
• Consistently understand and exceed customer’s requirements whilst ensuring effective team- work at all times

Qualifications:

• B.COM / MBA/Equivalent

Skills & Experience:

• Minimum 1-2 years of experience in Accounts Payables- P2P process, must read write and speak excellent English Language.
• Must Have Good Communication, Interpersonal skills, Team Player
• Experience in Oracle SL, Service Now & OCR will be preferred
• Must Have Sound Analytical Skills.
• Must Have Sound Written / Oral Communication skills.

Knowledge of Platforms:

• Oracle
• Stream
• OCR
• Service Now

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations