Job Description

Job Family Descriptor

Providing technical support to RAN and Field Engineers for all on the day activities, 2G/3G/4G/5G integrations various upgrades of existing sites (capacity upgrades; U9, L18, L21, L26 Tech Adds) 4G recommisioning and Support for Field Revisit under the INC resolution and surveys. Ensuring quality of completed activities is meeting expected standards calls performance checks (various counters in Cell Performance Monitor or Query Result Configuring RETs and TMAs)

Key Responsibilities:

• Communication and synchronization between Back-office and Field Force assist troubleshooting of installation problems
• Support to Field Force for External Alarms and Acceptance Test, RETs setup, tests, and calibration
• Need to Perform Configuration/Performance and fault management
• Daily Call test information delivery and Remote call test support to Field Force
• Commissioning file and ret report delivery to Field Force for HOP information
• Interference analysis validation for full site solution
• Trigger and escalation operational/configuration/performance issues that might require support from other functional teams (Tx/Core provisioning) via INC Remedy Management and resolution

JD

• Checking major KPI`s (CSSR, DCR, call attempts, cell availability, HO-drops, etc) while troubleshooting faults raised by customers
• Performing remote configuration expansions as well as new site integrations on 2G, 3G, 4G & 5G for Huawei & Ericsson sites
• Verifying functionality of transmission to site and troubleshooting if required. Transmission verifying and testing on BSC/RNC/nodeB/enodeB end via M2000 & Ericsson OSS as well as parameters checks on transmission nodes via Tellabs NMS and NSN Netviewer.
• Experience in Unison ,ENM, U2020 and Cramer planning tool

Core competencies, knowledge and experience

• Performing remote configuration expansions as well as new site integrations on 2G, 3G , 4G & 5G Huawei/Ericson sites
• Performing site parameter modifications
• Generating nodeB scripts for IP migrations using CME
• Defining external alarms for new integrations, alarm checks and troubleshooting
• Unlocking sites for final integration. Verifying test call results, checking life traffic on site

Must have technical/professional qualifications:

• Minimum of 4-7 years relevant experience in Telecommunications Engineering with experience in a managerial/supervisor Knowledge
• Graduation in Telecommunications/ Electronics
• Proficient in MS Office Suite
• English language (spoken and written)

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills

Communication Skills