Job Description

Job Family Descriptor Understanding of Telecom Operations & related processes Understanding of Software Development Life Cycle Understanding of Digital transformation & automation life cycle Program Governance of automation project on day-to-day basis - tracking agreed deliverables & milestones Comprehend process improvements via automation & capture related efficiency gains Ensure quality checks on various stages of automation journey Stakeholder Alignment & Coordination External Automation Partner Governance Resolving day to day issues , disputes & highlighting to management teams for solution Identifying bottlenecks & mitigation planning Coordinating with support teams for SCM , Finance , HR , IT related activities Ensure Resource & Skillset Availability for the project across all stakeholders Communication , daily program dashboard , management dashboards , MIS etc. Daily , Weekly , Monthly Cadence , Workshops Ensure documentation from implementation team as per SOW Ensure Implementation team does proper H/O & sign-off with relevant stakeholders Ensure adherence on Compliance register& risk mitigation actions. Platform Onboarding by delivery teams & timely adaption on field Broad outline of the Role Interact with customers for clearance around specific customer dependencies raised by team where required Review critical project milestones Drive projects across functional teams Conduct reviews with teams on regular basis to track progress on improvement initiatives Has budget responsibility Leads a team through expertise in most or all areas within Program Management Tactical role which provides a marked contribution to defining the direction of new processes standards or operational plans based upon business strategy with a significant mid term impact on business unit overall results May lead important projects that require providing experienced project team members with instruction guidance and advice in all aspects of the project to ensure delivery of quality outcomes Provides a second level management to a group of one or more teams led by a supervisor team leader which in turn could comprise a combination of professional technical administrative staff Identifies problems and significantly improves changes or adapts existing methods and techniques Focus is on implementation and control rather than policy and strategy development Impact of decisions made is mid term in nature Able to identify problems and significantly improve change or adapt existing methods and techniques Education An engineering graduate electronics telecommunication Experience 10 12 years in service provider domain in telecom industry Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills

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