Role definition # Sr. Process Analyst 1. General Information Role Name * Senior Process Analyst Purpose of Role * This is an Individual Team contributor role who are subject matter experts in one or more areas like IT Service Management, SIAM, COBIT, Lean Six Sigma, ISO 20000 or IT4IT. Ideal Candidate * Profile (Experience & Qualification) 9-12 years of experience in the IT industry with at least 5-8 years in key ITSM roles (Operations or Practice) A Bachelors Degree or Masters Degree from repu ted institutions Family* Functional Specialization* Cross Functional Services Salary Grade* C4 Previous Role* Process Analyst Next Role * Consultant Reporting To Internal Network Working with teams within the service line and Mindtree External Netw ork Working with teams outside Mindtree # Customer & third-party vendors Span Scale Assessment Certification mandated for progression # ITIL V3 intermediate and ITIL4 Foundation (Mandatory) # ITIL4 MPT Mandatory 9-12 years of experience in th e IT industry with at least 5-8 years in key ITSM roles (Operations or Practice) A Bachelors Degree or Masters Degree from reputed institutions 9-12 years of experience in the IT industry with at least 5-8 years in key ITSM roles (Operations or Pra ctice) A Bachelors Degree or Masters Degree from reputed institutions # .
Job Requirements: Lean Six Sigma, Others, Others
Job Type
Full Time
Location
KOLKATA
Mandatory Skills
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