Job Description

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500\xc2\xae, and we\'re proud to be one of FORTUNE 100 Best Companies to Work For\xc2\xae and World\'s Most Admired Companies\xe2\x84\xa2.

Learn more on and about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.



Role:

We are currently looking for a Senior Product Manager for our Automation Engine business. Automation Engine is part of the underlying platform technology and includes Integration Hub, our over 175 Spokes, and our new RPA Hub capability. As part of the ServiceNow Automation Engine team, you will lead key aspects of the integration portfolio working with Design, Engineering, and other PM leaders to define and build the capabilities to power the next generation of the ServiceNow platform.

We\'re looking for an experienced product manager who wants to apply disruptive thinking to the way people view Integrations and replace manual and disconnected business processed through the ServiceNow. You will evaluate how the solutions in Automation Engine can be used to increase workplace productivity for all our customers. You will lead by introducing innovative ways to simplify integrations for citizen developers and thus enabling hyperautomation experiences on the ServiceNow platform while improving the daily lives of millions of our users.

What you get to do in this role:

The Senior Product Manager will be involved in product strategy and inbound product management for the low-code integration portfolio. You will also work cross-functionally with Engineering, Product Design, Outbound Product Management, Support, and Training. * Set the strategy of key Integration Hub product areas to evangelize low-code integration

• Determine low-code / no-code process automation features and capabilities required to unlock customer and business use cases
• Define and own execution of the short and long-term roadmap
• Provide subject matter expertise and perspective on ServiceNow\'s unique differentiators against other Automation and iPaaS solutions
• Develop a content strategy for Integrations, enabling us to lead with prebuilt integration content
• Collaborate with ServiceNow business units (IT, employee, customer, etc.) on leveraging Automation Engine as part of their offerings
• Engage stakeholders on necessary inputs for product strategy & roadmap, get buy-in, manage communications, expectations and dependencies
• Validate and refine product designs/early product offerings through Design Partner Program, Product Advisory Council and with other customers directly
• Be a visible product expert, sharing best practices both internally and with customers
• Collaborate with Product Marketing, Field enablement, Sales and User Learning to produce go-to-market materials

Qualifications

To be successful in this role you have:

• 3+ years of total software product management experience
• 1+ years of iPaas or App Integration product management experience
• Highly desirable to have subject matter expertise in at least 1 industry domain (telco, healthcare, IT, HR, etc).
• Previous enterprise software product management experience in a high growth environment
• Extensive experience with integration patterns, building integration Platform-as-a-Service (iPaaS) capabilities, and/or digital process automation technology
• Experience with low-code / no-code tooling
• Make trade-off decisions between practical and desirable, which requires a good sense of what is technically possible
• Strong leadership, communication and interpersonal skills; be comfortable delivering product presentations to large audiences
• Experience managing vendors and partners
• Passion for delivering customer value; has a track record in building strong customer relationships and ability to go deep 1:1 with customers on technical product topics.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the .

From Fortune. \xc2\xa9 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

ServiceNow