Job Description

BE PART OF A BANK LIKE NO OTHER. When you work with the world\'s most innovative companies, you know you\'re making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They\'re the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients\' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.: SVB India is a global delivery center for SVB, the financial partner of the innovation economy and parent of Silicon Valley Bank. SVB India develops products and provides services in finance, banking operations, and technology, and employs more than 800 employees and will be rapidly expanding. SVB\'s businesses - Silicon Valley Bank, SVB Capital, SVB Private and SVB Securities - together offer the services that dynamic and fast-growing clients require as they grow. Learn more at Job location - Bangalore Be Part Of a Bank Like No Other. When you work with the world\'s most innovative companies, you know you\'re making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They\'re the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. For 35 years, SVB Financial Group (NASDAQ SIVB) and its subsidiaries have helped innovative companies and their investors move ambitious ideas forward, fast. SVB Financial Group\'s businesses, including Silicon Valley Bank, operate at the intersection of innovation and capital, and provide a comprehensive range of financial services including commercial banking, investment solutions, research and insights, funds management and private banking and wealth advisory. SVB helps high growth companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries navigate at every stage. In addition, the company focuses on encouraging positive relationships with firms within the private equity and venture capital community worldwide, many of which are also the firm\'s clients and may invest in the firm\'s corporate clients. About the Job: This position is a critical role in the identification and prevention of fraudulent activity conducted via SVB\'s online banking channel against SVB clients. Team members are responsible for conducting detailed analytical reviews of potential suspicious activity in a high volume, fast paced environment. The position requires dedication and the ability to conduct research and analysis quickly and efficiently of clients, people or entities through public records, media and internal tools also may include client contact. Daily deadlines must be met to ensure transactions are posted timely without client impact. Partnering with various business partners in operations, IT security, customer service for pro-active emerging trends is also important to help prevent fraud losses. The team will work to recover funds quickly and efficiently when necessary and will be required to partner with clients, internal teams, other banks and law enforcement. Responsible for reviewing alerts, without monetary activity, for SVB online banking access to detect and locate suspicious and/or fraudulent activity prior to transactions being attempted to eliminate fraud losses. Requires excellent analytical skills, attention to detail and the ability to work with clients and internal teams quickly and efficiently. Conduct reviews and detailed research for alerts which are indications of malicious software (Malware) or banking trojans on client computers to prevent online banking fraud as a highly effective proactive tool. This requires working closely with IT Security and clients on malware notification. Team members must be able to provide information and technical expertise to clients regarding malware, including the capabilities and steps for proper removal. Team members must work quickly on malware notifications help to ensure fraud is prevented on a daily basis prior to compromise or transactions taking place. This requires excellent communication, organization and interpersonal skills. Work to ensure all activity conducted through SVB Out of Band Authentication service is legitimate and not suspicious or fraudulent in nature. Requires research of log in activity, phone number verification and knowledge of valid activity. Also responsible for the preparation and presentation of Suspicious Activity Reports for filing with the Federal Government. Complete audit of team member alerts for quality assurance purposes. Work on task assignments for team and will be assigned supervisory duties at the direction of department manager as needed. Essential Functions Review online banking transactions Review online banking log in activity Review malware notification alerts Review Out of Band authentication processes Work client and or CAS/RA referrals Other analysis or reporting Knowledge This is an individual contributor role responsible for identifying suspicious and/or fraudulent activity, as well as understanding malicious malware and banking trojans. This position is a SR professional level and requires strong execution, communication, multi-tasking, analytical abilities while working in an extremely fast paced environment. This role works closely with the FIU, IT Security, clients, CAS and RA communities and federal law enforcement. The individual must also work independently to drive individual and team deliverables while preventing client and bank fraud losses. Demonstrated expertise of bank products, expertise on regulations, processes and procedures Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention. Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews Skills Experience in Fraud, IT Security, criminal justice, correspondent banking and or international financial services Minimum two years in an Fraud related field Prior experience reviewing high risk transactions for potential fraud or suspicious activity. Must also have experience dealign with malware and banking trojans The candidate should be knowledgeable of the laws applicable to money laundering, to include the BSA, The Patriot Act, U.S. Treasury AML guidelines and Suspicious Activity Reporting requirements. The candidate must have strong writing, analytical and communication skills and have very strong multi-tasking capabilities. Should be a self-starter and organized ability to work independently, without supervision in an extremely fast paced environment. Candidate must also be able to adapt and work through consistent change due to fraud and malware trends The candidate must have strong research skills, advanced skill in the use of Microsoft Word, Excel, PowerPoint, Outlook and experience with on-line research systems including the Internet. The candidate should have knowledge of banking and compliance requirements Strong ability to multi-task, handle high volumes, and support cross-functional teams Excellent written and verbal communication skills with ability to convey information Proficient at independently researching and solving complex scenarios Solid networking skills, strong ability to establish relationships with internal clients Strong attention to detail Critical thinking with the awareness to know when to challenge or question Able to work in a transforming environment and be an ambassador for change Aptitude for following process and procedures Able to act as a Subject Matter Expert and leader for less experienced team members and work independently with Business Partners as a SME on projects and initiatives as assigned Competencies Organizational Skills Thoroughness Technical Capacity/Ability to Work with Variety of Systems Problem Solving/Analysis Accountability Time Management Flexibility to business hours Collaboration Fosters Team Experience 3-5 or more years of related professional experience (banking/financial services industry, specifically Fraud Services experience) Professional AML/ATF qualification (e.g. CFE, ACAMS, AML/CA) is an added advantage Good Understanding in AML/ATF regulations and standards (i.e. BSA/AML, USA PATRIOT Act, ATF, OFAC, FATF) Audit/Regulatory experience in financial institutions desirable Excellent writing and communication skills Proficient in Excel Word PowerPoint Knowledge of banking operations Experience in implementation of policies and procedures Self-motivated team player with the ability to work independently Strong analytical, interpersonal and organization skills Education and certifications: Bachelor\'s Degree/Master\'s Degree (preferably Commerce/MBA) Travel No Travel 2023 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: ). Equal Employment Opportunity Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices. Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

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