Job Description

about the role Key Spoc for . Top & Major Incident , . Problem , . Change & Operation Project Management . Patch & Release Management . Capacity Management . Knowledge management (KEDB) . Design Documentation and Reporting Getting resolution from Third parties, Vendors and suppliers for fault Act as technical expert on datacenter networking and security technologies Perform analysis and diagnosis of complex networking and security problems Deploy and support multi-vendor network & security solutions Deploy and support network and security monitoring & management tools Prepare/update HLD & LLD , process and technical documentation Support on Sev 1 incidents to resolve within SLA Perform RCA based on OEM inputs Provide improvement opportunities and recommendations on network and security Perform tool evaluation and produce recommendations Work with Global IT support groups, OEMs, vendors, partners and service providers Learn and keep up-to-date with the latest technology products about you 5-7 years of related experience in routing & switching, datacenter networking Implementation and operational experience with enterprise class routers, switches and firewalls Experience with load balancers, internet gateways In depth Understanding and hand on experience of Routing (BGP,OSPF,EIGRP) & IP Protocols and switching technology like STP,Ether/Port channel,Redudancy protocol(HSRP,VRRP,GLBP) Experience of datacenter consolidation, transformation and migration projects Knowledge and experience on cloud computing infrastructure and orchestration Knowledge of Software Defined Networks and Network Function Virtualization technologies additional information CCNA CCNP Riverbed/Cisco WLC/ Nexus / F5 technical certifications VMware / Windows / Linux certification - would be an advantage ITIL certification - would be an advantage BE / B.tech. / B.Sc. in EXTC/ Computer Science / Information Technology department International Zone Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

Monster