Specialist Cloud & Infra Management
Job Description
\'. Minimum 1 years of relevant experience working as incident/major incident manager . Should possess good understanding of ITIL V3 OR ITIL4 service lifecycle modules . Should have strong verbal, written communication and interpersonal skills . Lead role while acting as a liaison with internal/external customers . Strong IT service management skills . Should have exposure to ITSM ticketing tools i.e ServiceNow, Cherwell, Symphony Summit etc. . Good interpersonal, organization and customer services skills . Experience of working within Change, Configuration or Release in a demanding and complex environment. . ITIL Intermediate OR Expert Certified . Certification on market leading ITSM ticketing tools would be preferred . Pune-Bengaluru-Mumbai-Hyderabad-Chennai . Prior experience in IT service management roles, service transition processes . Knowledge of ITIL best practices . Communication skills . Client facing role and collaboration \'
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Job Detail
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Job IdJD3097426
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear