Job Description

Come create the technology that helps the world act together


Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of


As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.


Your skills and experience
Cloud infra Services- NFVI-CNIS Responsibilities: -

• Cloud infra Services - OTC service catalogue management
• Fault management/configuration of Cloud services - OTC service catalogue
• Coordination with Project teams for HLD/LLD/TOL/Design reviews
• Hand in Hand coordination with project for network integration activities
• Handle the Trouble ticket/CR within SLA
• Customer Issue handling and ensuring the end customer services are maintained
• MOP/WI preparation for the activities and new learnings
• Prepare, implement and verify the configuration and integration of a Node / System
• Coordinating with care team for finding and analyzing the RCAs
• Guiding team members to execute complex & critical configuration changes
• Tracking of issues related to tools and timely escalation as per pre-defined matrix

Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers.

Key Technical Skillset: -

• Knowledge on Cloud Native Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers).
• Live experience in deploying / managing the Cloud Infra using OpenStack. VNF Management network functions on Kubernetes along with OpenStack & vCloudDirector (VMWare)
• Creation of new tenant
• Creation of new sub-tenant
• VNF/vApp onboarding using VNF image and packages (OVF, HOT, TOSCA formats) -VNF image onboarding and publishing into desired glance repository

-VNF Creation of Server Resource Template(s) - VNF flavour(s)

• Creation of cinder block volume storage

• Creation of VNF networks (GUI or template)

• Creation and updating of security groups applicable to VNF

• Write HEAT template as per VNF Onboarding Design Input Template.

• Onboarding HEAT template as package to VHA Cloud packages repository

• VNF Instantiation (VM build) using Heat template

• VNF validation and acceptance certification (VCA) artefacts and report

• vApp build using RHEL SOE & Required Flavour
• VNF backup and snapshot configuration
• VNF/vApp lifecycle management services.

• Add & remove VM

• Add remove virtual Network interfaces.

Coordinate with other MSP to ensure that required inputs are available on time This role will be to handle Multi-vendor products Infra / Apps support and Ericsson Product Experience is highly desired for this position
What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer


Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.


Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.


Join us and be part of a company where you will feel included and empowered to succeed.