Job Description

WE ARE HIRING Job designation:-Spa Receptionist Job location:-Nashik, Maharashtra Salary:-18,000-22,000 Experience:- Total experience:- 3 years of experience in a customer service or front desk role, preferably in a spa or hospitality setting. Minimum experience:- 1-2 years of experiences in hospitality or related field is a plus. Education:-High school diploma or equivalent; additional certification in hospitality or related field is a plus. Skillset:- Good communication skills Proficiency with MS Office IMMEDIATE JOINERS REQUIRED FULL TIME Profile Introduction:
As a Spa Receptionist, you will be the first point of contact for clients entering the spa, creating a welcoming and professional atmosphere. Your role is essential in ensuring a smooth and positive experience for spa guests. This position requires strong interpersonal and organizational skills, as well as a passion for delivering exceptional customer service. Requirements:

• Excellent communication and interpersonal skills.
• Proficient in using spa management software and basic office software (e.g., Microsoft Office).
• Knowledge of spa services, treatments, and products.
• Ability to handle multiple tasks simultaneously with attention to detail.
• Strong problem-solving skills and ability to handle customer concerns with professionalism.
• Friendly and positive demeanor.

Responsibilities:

• Guest Reception:
• Greet clients in a friendly and welcoming manner.
• Assist clients with check-in and check-out procedures.
• Provide information about spa services, packages, and promotions.
• Appointment Scheduling:
• Manage spa appointment schedules efficiently.
• Coordinate with therapists and staff to ensure smooth workflow.
• Customer Service:
• Respond to client inquiries in person, over the phone, or via email.
• Address and resolve customer concerns with a customer-centric approach.
• Maintain a high level of knowledge about spa services and products.
• Administrative Tasks:
• Handle cash and electronic transactions accurately.
• Maintain and update client records and information.
• Assist in inventory management and order supplies as needed.
• Facility Maintenance:
• Ensure the cleanliness and orderliness of the spa reception area.
• Collaborate wth other staff to maintain a tidy and welcoming spa environment.

Job Type: Full-time Salary: \xe2\x82\xb918,000.00 per month Schedule:

• Day shift

Work Location: In person Speak with the employer
+91 7028283439