Job Description

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. There are two things that we want to share with anyone considering joining us. Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it. Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.



About this role
As a member of our DPA Centre of Excellence team, you will be both directly helping design and build solutions on Pega but also part of a team helping to shape and direct how solutions are designed and built by teams in the wider DPA community in BT – ensuring they are effectively designed, developed and aligned for validation and support as per the standards and principles laid down by Pega and the DPA COE. You will be contributing towards delivery excellence, working on Technology Transformation, Development and Test Automation adhering to the S/W Engineering Best Practises and Pega/DPA COE standard principles. You'll have the following responsibilities

• As a Software Engineering Senior Developer, you will be responsible for the development and support of multiple digital process automation solutions – Primarily on Pega

• You are the SME with hands-on expertise in Application design and development in Pega with experience implementing interfaces with other systems using Microservices, REST, and Various Design Patterns etc

• Responsible for Application design & development in Pega 8.6 or above, contributing towards delivering high quality technical solutions across all phases of the software development lifecycle.

• Desirable knowledge on both Relational (Oracle, SQL) and Non-Relational (Mongo, NOSQL, Cassandra) Database Technologies

• You have hands on Knowledge on Native Cloud Technology like AWS (EC2, S3, Lambda) etc

• You are conversant with emerging Tech as well like AI/ML/Data Analytics and are Technology and Tool Aware and you keep yourself up to date with latest Technology and Trends

• Both as an individual contributor as well as a Team Player/Lead you will showcase 'what good is' by being an expert engineer.

• You are a role model for the Software Engineering Professionals in the team with a responsibility to set a high bar for quality.

• As part of this responsibility, you will provide regular Technical coaching and mentoring to junior Team members.

• You will be required to represent your team in meetings with leads and stakeholders, contributing to their strategy and direction.

• As a Technical expert, you continuously evaluate areas of Technology, Process and Standards to identify improvement opportunities and areas of optimisation.

• You are a key knowledge champion and seek every opportunity to share your experience across the department.

• You will exemplify best practices in refining requirements, design solutions, review code, tests and deploy applications.

• As a technology enthusiast you keep up to date with the latest developments in the IT industry and apply industry best practice to drive continuous improvement and innovation within BT.

• Troubleshoot PEGA Application issues and provide fixes.

• Participate in requirement & design discussions and understand the translation into technical design.

• Prepare Development artefacts and HLD/LLD Documents where required.

• Perform show & tell sessions, demo activities for stakeholders and work towards further enhancing the application based on feedback.

• Perform code reviews and ensure best practice & compliance with application quality, coding, UI/UX standards, including review of Pega Application Logs and Alert logs, running pre-flight and PAL for assessment and fixes.

• Ability to work and communicate effectively with team and technical/Business stakeholders

• Contribute in thought-leadership across business and technical project dimensions solving complex business requirements

• Works in conjunction with DPA COE Pega Lead Architects/Program Manager to size, manage scope and risk

• Collaborate within the high performing Pega DPA COE team to ensure the solutions built on Pega are effectively designed, developed, and aligned for Validation and Support as per the standards and principles laid down by Pega and the DPA COE.

You'll have the following skills & experience

• Pega Certification:Must be Pega CSSA certified. Pega CPDC, or CPMC certifications are good to have, and versed with Pega version 8.

• Relevant Experience Range: 5+ years of Pega technical experience with a minimum of 2+ Years relevant Pega experience acting as Pega Senior System Architect, or Pega CSA taken at least 2 years ago

• Minimum Educational/Technical Qualification: Academic: Bachelor's degree(or higher) in computer science, computer engineering or related IT

• Must have extensive proficiency in designing and monitoring best practices, debugging, and tuning and be well-versed with using the PEGA platform to develop PEGA solutions

• Problem Solving: Ability to help problem solve for issues that are broader than the delivered software, e.g. Integration, interconnection and e2e issues in complex integrated stacks.

• Change Management: Adapt and change team processes and technical practices in a dynamic and challenging environment in order to improve quality and business value.

• Software Development Concepts: Understands programming concepts and software delivery methodologies – primarily Agile.

• Interpersonal Skills: Proficient in English as medium of verbal & written communication

• Experience in handling complex E2E S/W Architecture and business requirements and providing clarity to Development teams.

• Capable to work in Agile environment with experience in reviewing architectural models and producing detailed and unambiguous design artefacts

• Able to do Technical and Functional Reviews, walkthroughs and recommend simple and innovative solutions to complex business problems

• In depth understanding of E2E SDLC used on large scale agile projects

• Exposure to a variety of technologies, including object-oriented techniques/principles, database design, application & web servers

• Excellent written and verbal communication skills, communicating and influencing effectively

• Experience in working with multi-functional engineering teams across geo and time zones

• You are able to contribute or write Technology white papers enabled via Proof of Concepts for various Tooling Assessments towards Transformation Feasibility work

• Excellent time management and organization skills as well as the ability to manage multiple competing priorities

• Experience in Pega version 8.X is most preferable

• Well versed with standard design and coding Guardrails and Compliance, UI/UX standards, and Best Practices

• Good understanding of integrations with external systems using Pega, SOAP/REST API, Pega headless architecture, workflow automation (DPA), Data Modeling in Pega, RDBMS concepts, Pega Activities, OOTB Functions and Pega API, Data Transforms, Authentication Service, Reporting, background processing, Ruleset and Deployment Management

• Experience in Pega Application implementation cycle including enterprise class Structure design, foundational components and Rule sets design.

• Strong experience in DevOps Implementation using Pega (PDC/PDM/CI-CD config, Pega Test Automation)

• Experience in more than one project implementation is desired but not mandatory

• Experience configuring Pega in any E-2-E modules (E.g., BIX, SLAs & Case Design, Agents/Listeners, Cosmos and React based UI design, interface API, Report Definitions & dashboard, Process AI, DX API, Authentication etc. only to name a few)

• Preference and focus on App Studio based development and design

• Experience in Pega Cloud or any Cloud infrastructure desirable

• Experience of Code review, code optimization and system performance

• Telco domain experience is desirable but not mandatory

• Knowledge on Reporting Tools like Kibana, Splunk, ELK, Power BI etc

• Knowledge of Atlassian Suite tools (Confluence and Jira) or similar toolset with Agile Ways of Working

• Knowledge on DevOps Toolchains

About BT BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT How to Apply It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!






.