Job Description

JOB TITLE: SME & Delivery Assistant Manager - FP&A LOCATION: UniOps, Bangalore ABOUT UNILEVER: Be part of the world\'s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life - giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you\'ll be surrounded by inspiring leaders and supportive peers. Among them, you\'ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we\'ll work to help you become a better you. ABOUT UNIOPS: Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. MAIN JOB PURPOSE: Global Finance Planning function supports EU 50+ billion business across the globe covering multiple categories, markets and global functions. To support Unilever\'s growing business, IT plays a very pivotal role in terms of both Innovation and predictability of running operations. The Platform SMEs play a critical role in terms of: Retaining Platform specific knowledge Landing Innovation to drive business value Acting as a template gatekeeper for resilience. Partner with local and global project teams to review design Platform gaps worked in detail and implemented, the Platform kept well performing and healthy through functional checks & continuous improvements Manage escalations for complex incidents, issues to achieve target uptime levels for Finance Planning platform FPA Finance SME is expected to carry out the role for all Finance forecasting functions - Cash Up, Overheads, BMI amongst others. Candidate is also expected to have good appreciation of integration with SAP and non SAP functions viz Finance, O2C and Supply Chain. KEY ACCOUNTABILITIES: Projects / Changes FPA Platform SME has an active role in all projects / changes landing in Platform, tightly coupling with the AD PMs, global SMEs, he/she is directly responsible for the design and implementation of the projects / changes regarding own area for the Platform. He/she needs to provide full governance on the AD vendors working for the Platform, control the scope, design, build and test activities, which are relevant to the responsibility area. Needs to work very closely with global and release management teams in terms of gates, AD control and approvals for project, act as the main template gatekeeper for own area on the template. Should input all platform knowledge to the project high level and functional and technical designs and should sign off design from platform perspective and oversight all the build and test activities by the vendor based on that design. Responsible for putting root-cause analysis together for critical incidents for own area with vendor resources and AM teams. He/she is responsible for all the platform level projects, small projects implemented on the platform for Finance Planning area He/she is responsible for all the platform level resilience projects across Finance Planning. Sign off and follow progress, deal with issues, escalations, will engage with vendor resources, service delivery, Infrastructure, Geography IT, Business engagement and key users when required. Escalations Management FPA Platform SME is the single point of contact for Application maintenance teams for run escalations, L3 support on complex incidents, problem tickets for own area. He/she needs to coordinate resolutions of these with the vendor teams. He/she should govern vendor resources to resolve L3 escalations, measure their performance and coordinate any improvements required. Continuous improvements FPA Platform SME should be part of all continuous improvements in BAU, in own area through regular checks, planned services, actions out of root cause analysis. He/she works with relevant vendor resources, global functional SMEs, Geography IT, business engagement teams and infrastructure resources where relevant. He/she co-ordinates improvements on the performance of the transactions / custom codes in own area with other relevant teams. KEY REQUIREMENTS: Experience:- Overall 5+ years of Industry experience and 2-3 years in Finance Planning Technical knowledge in upgrades, performance management and archiving Business process knowledge in critical Finance areas - Particularly FP&A Strong communication Secondary IT Skills:- Application lifecycle management Quality Management Document Management Techniques Primary IT Skills (Essential) Has hands on working experience in Hyperion, Anaplan Project management Quality & testing Resilience: Experience in support In-depth understanding of Hyperion and Anaplan tools Have extensively worked across Finance planning areas 2-3 E2E Finance implementations experience along with integration components Strong SOL: Bias for action Agility Customer & consumer focus Communication At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes use your energy to make the world a better place. As you work to make a real impact on the business and the world, we\'ll work to help you become a better you!

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