Job Description

Job Summary








Experience:
4 - 7 Years




Location:
Hyderabad




Designation:
Siebel Supp. Eng




Degree:
BE-Comp/IT, BE-Other, BTech-Comp/IT, BTech-Other, MCA




Educational Level:
Graduate/Bachelors




Stream of Study:
Computer Science/IT




Industrial Type:
IT-Software/Software Services




Functional Area:
IT Software - Client Server




Key Skills:
Siebel




Job Post Date:
Friday, August 19, 2022










Company Description









CLIENT has a progressive existence in the IT services industry with prime focus on telecom, logistics and energy & utility domains.With the key mantra of "DRIVING GROWTH THROUGH EXCELLENCE",we have successfully enabled a number of customers/operators leverage the benefits of offered products and solutions with our proven expertise in system integration, application engineering, solution development, support, testing and managed operations.

We serve our customers through an onsite/offshore model and have helped in bringing best value proposition by eliminating process and technology bottlenecks for sustained growth. We thrive to build long term relationships with our customers and partners by aligning to their business models and road map. We have demonstrated our capabilities for various communication service providers for whom we have successfully delivered transformation, support, maintenance and operation-streamlining projects.




















Job Summary
3+ years’ experience with SQL, relational database, and IT project experience
Hands-on experience in Siebel Tools Configuration, Workflows, Business Services, WebServices, eScript, XML, XSLT, Integration Objects, VBC, EAI, and EIM. Support business queries and other adhoc reports or extract. Experience in Release support - Technical Specifications, Test cases, build, test support and deployments. Excellent problem solving & analytical skills. Strong technical understanding of Siebel.

Qualification
BE/B.Tech/MCA/MSC Degree in Computer Science/Information Technology/Computer Engineering or Equivalent

Experience & Location of work
4 – 6 Years
Key Responsibilities
Provide effective maintenance and support of IT applications such as Retail, Online Store, CRM, Order Management and Provisioning. Be highly responsive to the dynamic nature of the business environment and to quickly react against any critical issues related to the supported systems at all times.
Perform triage, troubleshooting and investigation on reported production incidents during normal office hours and on-call standby.
Provide workarounds and resolutions to quickly address issues while working to deliver permanent fix
Conduct root cause analysis to identify problems and application defects, coordinate and follow-up with L3 to prioritize and plan delivery of fixes.
Review impact analysis of L3 fixes and test fix packages for production implementation
Ensure application data integrity by implementing data scanning, clean-up and reconciliation