Service Manager Branch Banking Branch Banking
Job Description
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Job Role:
\xc2\xb7 Manage the Service Scores of the branch
\xc2\xb7 Responsible for management of day to day operations of the branch.
\xc2\xb7 Ensuring strict adherence to compliance, audit and regulatory requirements.
\xc2\xb7 Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request
\xc2\xb7 Branch Lobby and customer Queue management.
\xc2\xb7 Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
\xc2\xb7 Customer complains management and ensuring resolution of all complaints within TAT.
\xc2\xb7 Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirements:
\xc2\xb7 MBA/Graduate
\xc2\xb7 Minimum work exp. - 4 years
\xc2\xb7 Customer service oriented
\xc2\xb7 People Management skills
\xc2\xb7 Good communication abilities Ability to guide and monitor his/her reportees
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Job Detail
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Job IdJD3262506
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear