Service Manager Branch Banking Branch Banking
Job Description
Job Role: . Manage the Service Scores of the branch . Responsible for management of day to day operations of the branch. . Ensuring strict adherence to compliance, audit and regulatory requirements. . Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request . Branch Lobby and customer Queue management. . Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. . Customer complains management and ensuring resolution of all complaints within TAT. . Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements: . MBA/Graduate . Minimum work exp. - 4 years . Customer service oriented . People Management skills . Good communication abilities Ability to guide and monitor his/her reportees
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Job Detail
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Job IdJD3156273
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, India
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EducationNot mentioned
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ExperienceYear