Service Manager Branch Banking Branch Banking
Job Description
Job Role: · Manage the Service Scores of the branch · Responsible for management of day to day operations of the branch. · Ensuring strict adherence to compliance, audit and regulatory requirements. · Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request · Branch Lobby and customer Queue management. · Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. · Customer complains management and ensuring resolution of all complaints within TAT. · Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirements:
· MBA/Graduate · Minimum work exp. – 4 years · Customer service oriented · People Management skills · Good communication abilities Ability to guide and monitor his/her reportees
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2853415
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNew Delhi, Delhi, India
-
EducationNot mentioned
-
ExperienceYear